We process orders as quickly as possible, but some orders may take up to 5 days to process. We will email you if this processing time is longer.

Custom pieces will ship once they are complete.

You will receive an email with tracking once your order ships.

Due to the custom and one of a kind nature of our offerings, we do not offer returns or exchanges. All sales are final. Please email info@shopeast.co with any questions about our offerings.